Who we are
Universal Auto Essentials is operated by UNIVERSAL AUTO SOLUTIONS ZONE LTD, a company of type LTD, with legal address at 49 Eastry Avenue, Bromley, England, BR2 7PE, United Kingdom, company number 17571009. Support email: help@universalautoessentials.com.
UNIVERSAL AUTO SOLUTIONS ZONE LTD is the controller of the personal data collected through Universal Auto Essentials.
Data we collect
We collect the information needed to process and deliver your order and to assist you: your name, delivery and billing address, email address, phone number, order details, and messages you send to our support team. Payment details are handled by secure payment providers and we do not store full card numbers.
We may also collect technical data such as IP address, device and browser type, and pages visited, through cookies and similar technologies.
How we use your data
We use your data to process payments, prepare and ship orders, handle returns and refunds, respond to your enquiries, prevent fraud, comply with legal obligations and improve our store. Where you have agreed, we may send you marketing emails, and you can unsubscribe at any time.
Sharing your data
We share personal data only with service providers that help us run the store, such as payment processing, delivery, website hosting and email services, and only to the extent needed for those purposes. We do not sell your personal data. We may also disclose data when required by law or by public authorities.
Retention and security
We keep personal data only for as long as necessary for the purposes described here, including accounting and legal requirements. We use appropriate technical and organisational measures to protect your data against unauthorised access, loss or misuse.
Your rights
Under applicable data protection law, you have the right to access, correct, delete or restrict the use of your personal data, to object to processing, to data portability, and to withdraw consent at any time. You may also complain to the data protection authority, the Information Commissioner's Office in the United Kingdom.
To exercise your rights, contact us at help@universalautoessentials.com.