Seller information
Universal Auto Essentials is operated by UNIVERSAL AUTO SOLUTIONS ZONE LTD, a company of type LTD, with legal address at 49 Eastry Avenue, Bromley, England, BR2 7PE, United Kingdom, company number 17571009. Support email: help@universalautoessentials.com.
These Terms of Sale apply to every purchase of physical products made through Universal Auto Essentials.
Placing an order
By placing an order you confirm that you are of legal age to enter into a contract and that the information you provide is accurate and complete. A contract is formed when we confirm your order by email.
We may decline or cancel an order in cases such as product unavailability, suspected fraud or an obvious error in the listing. If that happens, any payment taken will be fully refunded.
Delivery
All products are physical items that are shipped to the buyer at the address given in the order. Delivery takes 3 calendar days from the order. This is the same delivery time for all orders and all destinations.
Further details on shipping, late, lost or damaged parcels are set out in our Shipping Policy.
Product information
We aim to describe and display our products as accurately as possible. Minor differences in colour may occur because of screen settings. Please read the product description carefully before ordering and contact us if you need help choosing the right item for your vehicle.
Returns and refunds
Your right to return a product and obtain a refund is described in our Refund Policy and is in addition to your statutory rights under applicable consumer law.
Customer support
If you have any question about your order or these conditions, please email help@universalautoessentials.com.